The AI That Knows
Your Content.
Pongo answers your visitors using your site content. Products, FAQs, docs - instant smart responses.
See Pongo in Action
Cutting-Edge Technology
Smart Answers
AI that understands your content for precise answers
Premium AI Models
Llama 3.3, Mistral, DeepSeek and more
Enterprise Security
Data encryption and GDPR compliance
Easy Integration
WordPress plugin or universal embed code
Built for Your Business
Pongo adapts to your needs, whether you run an e-commerce or a customer service.
E-commerce & Shopping
Guide customers in product selection, answer questions about sizes, availability and shipping. Increase conversions with an assistant that knows your catalog.
- Smart product search
- Personalized recommendations
- Pre and post-sale support
Customer Support
Reduce your support team's workload. Pongo automatically answers frequently asked questions based on your documentation and knowledge base.
- Available 24/7
- Answers from your knowledge base
- Smart escalation
Why Businesses Choose Chatbots
2025 industry data shows the impact of AI chatbots on business
return on investment from support cost savings alone
Source: Tidio 2025prefer chatbots over waiting in queue for human support
Source: Tidio 2025average order value increase in the first 7 days
Source: Tidio 2025of customer queries resolved in fewer than 11 messages
Source: Tidio 2025SestoSenso™
An Invisible AI Interaction Framework
Invisible
Ambient AI that senses user behavior without intrusive popups or chat windows
Intelligent
Proprietary decision engine that understands intent without explicit interaction
Secure
Protected IP with obfuscated protocols and anti-reverse-engineering measures
Simple, Transparent Pricing
Free
Demo only, not for real use
- 100 messages/mo
- 1 chatbot
- 20 documents
- BYOK supported
- Pongo branding required
- No Agent Mode
- No chat history
-
Llama 3B
Starter
For small sites
- 1,000 messages/mo
- 1 chatbot
- 100 documents
- 5 file uploads (10 MB)
- Smart content search
-
Llama 70B
Pro
Ideal for freelancers & e-commerce
- 5,000 messages/mo
- 3 chatbots
- 500 documents
- 20 file uploads (50 MB)
- Smart answers + No branding
- Agent Mode (fair use)
- Actions: add to cart, checkout
- Google Analytics + Facebook Pixel
-
Llama 70B
-
Gemma
-
GPT-OSS
Business
Ideal for agencies, SaaS & teams
- 15,000 messages/mo
- 10 chatbots
- 5,000 documents
- 100 file uploads (200 MB)
- Smart answers + No branding
- Full Agent Mode
- Actions: cart, checkout, lead capture
- Chats saved locally in WordPress
- Google Analytics + Facebook Pixel
-
Llama 70B
-
Gemma
-
GPT-OSS
- DeepSeek
Enterprise
Large organizations
- Starting from 100,000 msgs
- Overage: €10 / 10k extra msgs
- Unlimited documents
- Unlimited uploads (1 GB)
- Full Agent Mode
- Local chat storage + Export
- Advanced analytics
- SLA + White-label
- Sales contact required
Complete your purchase
Order Summary
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Frequently Asked Questions
Everything you need to know about Pongo
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